Terms of Service

Welcome to Nestly. These Terms of Service set out the conditions applicable to accessing and using our website, as well as purchasing our products.

By browsing, using our website or making a purchase, you agree to these Terms of Service and our applicable policies, including our Privacy Policy and Returns and Refund Policy.

We recommend that you read these terms carefully before using our Services or making a purchase.

Website Access

By using our website, you confirm that you have the legal capacity to enter into contracts under applicable law.

You are responsible for providing accurate, complete and up-to-date information when making a purchase or contacting Nestly.

Nestly reserves the right to refuse or restrict access to the website or its Services where there are reasonable grounds to believe that these Terms of Service are being violated.

Our Products

Nestly aims to present its products, images, descriptions and information accurately.

However, the appearance, colours and dimensions of products may vary slightly depending on the device used, screen settings, lighting or other conditions.

Product information, descriptions, prices and availability may be changed at any time without prior notice.

Nestly also reserves the right to discontinue products or limit the number of units available for purchase.

Orders

When you place an order through our website, you are requesting to purchase the selected products.

After the order has been placed and payment has been confirmed, we will send a confirmation to the email address provided during checkout.

Order confirmation does not prevent Nestly from cancelling or refusing an order where there is a valid reason, including availability issues, payment problems, incorrect information, suspected fraud, or errors in the price or product description.

If an order needs to be cancelled, we will contact you using the information provided at the time of purchase.

Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices, discounts and promotions may be changed at any time. The price applicable to your order will generally be the price displayed at the time of checkout.

You are responsible for providing accurate, complete and up-to-date payment information.

Payments are processed through third-party payment providers. Nestly does not directly store your complete payment card details.

Where applicable, taxes, fees or other charges may apply in accordance with applicable law and the conditions presented during the checkout process.

Shipping and Delivery

Nestly aims to process and dispatch orders within the timeframes stated on our website.

Delivery times are estimates and may be affected by factors beyond our reasonable control, including carrier delays, customs processing, weather conditions, periods of high demand, public holidays or other unforeseen events.

For more detailed information, please refer to our Shipping and Delivery Policy.

Returns and Refunds

Returns and refunds are subject to our Returns and Refund Policy.

Nestly offers a 30-day guarantee, without prejudice to any statutory rights that may apply to consumers.

To request a return or refund, you must follow the procedure set out in our relevant policy.

Faulty or Incorrect Products

If you receive a damaged, faulty, incomplete or incorrect product, please contact our customer support team.

We may request photographs, videos or other information to assess the situation and determine the appropriate solution.

Where applicable, we may offer a replacement, repair, refund or another remedy provided for by applicable law.

Intellectual Property

All content made available through the Nestly website, including but not limited to the brand name, logo, text, images, graphics, videos, visual elements, designs, product descriptions and other materials, belongs to Nestly or the respective rights holders.

Such content may not be copied, reproduced, distributed, modified, published or used commercially without prior authorisation, except where permitted by applicable law.

Unauthorised use of our content or brand elements may constitute an infringement of applicable intellectual property rights.

Third-Party Links

Our website may contain links or references to websites, services or platforms operated by third parties.

These websites have their own terms and privacy policies. Nestly is not responsible for the content, operation, availability or practices of such third parties.

Access to and use of third-party websites is undertaken at your own responsibility.

Prohibited Uses

You may not use our website or Services to:

• Engage in illegal or fraudulent activities;

• Violate applicable laws or regulations;

• Attempt to gain unauthorised access to our systems;

• Interfere with the operation of the website;

• Introduce viruses, malware or any harmful code;

• Use false or misleading information;

• Copy or commercially exploit website content without authorisation;

• Use automated tools to collect or extract data from our website without authorisation;

• Impersonate another person or entity;

• Harm, threaten, harass or abuse other users or our team.

Nestly reserves the right to restrict, suspend or terminate access to the Services where these Terms are violated or our platform is misused.

Reviews and Feedback

If you submit a review, comment, suggestion, photograph or other content relating to our products, you must ensure that you have the necessary rights to publish that content.

Submitted content must not be illegal, offensive, misleading, defamatory or infringe the rights of third parties.

By publishing a review or other content on our website, you authorise Nestly, where permitted by applicable law, to use that content for purposes related to the operation, promotion and improvement of our products and Services.

Nestly reserves the right to remove content that violates these Terms or is considered inappropriate.

Errors and Incorrect Information

Although we endeavour to keep the information on our website up to date, errors may occasionally occur relating to prices, descriptions, availability, promotions, shipping costs or other information.

Where permitted by law, Nestly reserves the right to correct such errors and update the relevant information.

If an order is affected by an obvious pricing or information error, we may contact the customer to present the available options or cancel the order and issue the applicable refund.

Privacy

Personal information provided through our website is handled in accordance with our Privacy Policy.

We recommend reading our Privacy Policy to understand how we collect, use, store and protect your information.

Limitation of Liability

Nestly aims to keep its website and Services available and functional. However, we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.

To the extent permitted by applicable law, Nestly shall not be liable for losses or damages resulting from events beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited.

Termination

Nestly may suspend or terminate a user's access to our Services where there is a violation of these Terms of Service, fraudulent, illegal or abusive use of the Services, or where such action is necessary to protect Nestly, its customers or third parties.

Provisions which, by their nature, are intended to continue after termination shall remain in effect.

Severability

If any provision of these Terms of Service is found to be invalid, unlawful or unenforceable, that provision shall be applied to the maximum extent permitted by applicable law.

The invalidity of any provision shall not affect the validity of the remaining provisions of these Terms.

Changes to the Terms of Service

Nestly may update these Terms of Service from time to time to reflect changes to our Services, business practices or legal requirements.

The latest version will always be available on this page.

Where appropriate, significant changes may be communicated through our website or by other appropriate means.

Continued use of our website after changes have been published may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

Applicable Law

These Terms of Service shall be interpreted in accordance with the laws applicable to consumers and the operation of Nestly.

Nothing in these Terms is intended to remove or limit any statutory rights that consumers may have under applicable law.

Contact

If you have any questions about these Terms of Service, please contact our team:

Email: